Pizza Hut has been a landmark in the minds of pizza lovers worldwide since its inception more than 60 years ago. In Greece, it has 16 stores, of which 8 have a specially designed space for dine in, and an online store. In an extremely competitive space, that of online food delivery, Pizza Hut is called upon to face not only direct competitors, but also food delivery platforms. And what it accomplishes worthily, with continuous improvements and optimization on an almost permanent basis, with the ultimate goal of impeccable customer service in the selection and ordering of everyone’s favorite meal!
We set up new organizational charts and working flows throughout all departments of the company and implemented a digital first approach to all business activities.
A Digital First business mindset was set as a priority and as the core KPI of the company.